Why Russia’s Facebook Election Ads Were So Effective

The Washington Post has confirmed that Russian operatives used Facebook Custom Audiences to hyper-efficiently target Ads on Facebook. CNN further confirms that these groups specifically targeted swing states including Wisconsin and Michigan, which President Trump won by less than 1%. Continue reading “Why Russia’s Facebook Election Ads Were So Effective”

Why Is Everyone Talking About Facebook Groups?

We have seen Facebook put an emphasis on Groups this past year and we have seen people navigating and preferring a more private, or 1:1 form of social media. So maybe it’s time for your brand to tap into the power of Groups.

Facebook Groups aren’t just for College Alumni or Neighborhoods, they can be used to boost engagement, interaction and create something very special for your users.

Below we dig into how a Group can be used to create community, provide insight and maybe even defeat the dreaded Facebook algorithm we are so tired of fighting. Continue reading “Why Is Everyone Talking About Facebook Groups?”

PR Takes On Facebook

What does your PR strategy look like? Does it involve video, social, events, monitoring the news- a collaboration between them all. Or is there an area you haven’t tackled yet? 

Although it can seem overwhelming, Facebook can be a great opportunity for PR. A place to connect with current and potential customers, gain interest (and insight), promote content and keep fans updated. So what are you waiting for?

How can you involve Facebook in your PR strategy?

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1. Access To Data

One of the benefits of so many people connecting and logging into  Facebook is the amount of data Facebook can collect on everyone. Facebook knows everything you would ever want to know about your audience, but that doesn’t mean they are just going to hand it over to you. One of the best ways to get to learn about your audience is by creating content and ads on the platform. 

When you go through the motions of creating a Facebook AD, you will see just how specific or general your audience can be. From demographics, job titles, interests, liked pages, and even importing your list of emails to create an audience.

But how do this help your PR strategy?

Through the creation of your ad and then the response of your selected audience, you can learn a lot.

Maybe you aren’t getting a response at all? That means you’ve targeted the wrong people.

Maybe you are getting a lot of clicks but no other social engagement such as likes, comments, or shares? That means your target audience is interested in your product, but they aren’t going to be very engaged on Facebook

Maybe you are getting a lot of social engagement, but no one is clicking your ad? That means your audience is active Facebook users, but they aren’t going to leave the site to take a further look at your product.

You can learn some much about your audience by spending a little bit of money on Facebook. And understanding your audience is the first step to any well-run PR campaign.

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2. Find And Connect With Your Audience

There is something for everyone on Facebook. While some demographics appear stronger than others, billions of people are still active on the site, and they have at least 1 billion active users every month. Those facts are pretty hard to compete with.

However, when it comes to building your brand on Facebook you aren’t there to reach everyone, you are there to first and foremost find your audience- and the good news is a lot of them should be on Facebook. Use the research you have already done when creating your customer and apply it Facebook. Their age, gender, income, location, family unit, etc.

Now that you know who your audience is you now have to understand how they use the site.

  • Are they active?
  • Do they like, comment, share, promote and brands?
  • Or are they there just to connect with family and friends?
  • Or is Facebook the place they come to learn and keep up with what’s going on?

This means you are going to take the time to listen and understand their overall vibe on the website. As exciting as it to start creating content you need to make sure you take time observing too. This will help understand what your audiences expected behavior would be to your content and how you will know if you are creating something that is connecting with them.

Once you know how they are using the social site, you then want to develop your brand’s Page. When creating your Page and coming up with your content strategy, you need to ask:

What is my desired outcome?

And this should be based on the observations you have made about your audiences actions (or inactions) on Facebook.

  • Are you going to use Facebook to promote content?
  • To create content (live video, 360, stores)?
  • Build awareness around your brand?
  • Connect with influencers and bloggers to partner with?
  • Advertising?
  • Promoting sales and contests?

Before you do anything else, you need to understand what your own expectations are for the Page so you can understand if it matches with the content you want to create and the content your audience will respond to.

3. Old Fashion Promotion

Now that you have done you research found your audience and gathered lots of data about them you can create a plan to keep them coming back to your Page.

The good news is Facebook can fill the gaps caused by declining traditional media, such as newspapers and TV or when reporters just won’t pick up their phone. You don’t have to wait for someone to become interested in your story based off of a short pitch, or worry about the decline in newspaper subscriptions! You can create the story yourself and share it on Facebook. 

Of course, this won’t mean much unless you have completed the two steps above. Just creating a Facebook Page is not enough to gain traction. Like everything else in PR understanding your audience and having the data to back it up is also important.

Wrap It Up

With access to so much do you ever feel like you a more of a brand communicator than a PR pro? After all, PR isn’t just about handling crisis and chaos, it’s about building and promoting a brand image that is vulnerable to the 24/7 news cycle. And we think Facebook is the perfect place to gain back some of that control.

Looking for some more tips and tricks for Facebook and other social sites? Then download this FREE e-book, 30 Social Tests, here.

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F8: Where We SEE Social Going

From Snapchat calming to be a camera company to Facebook deeming the camera as the first AR tool, social is headed in one obvious direction, sight.

When I think of where social came from, it was often a place you used to share past events. You posted pictures at places you had already been to, maybe announced your baby girl took her first steps and let people know you had moved away. Now, social is in real time. From live video, to the ability publish pictures and stories as your life is happening (and the expectation to do it) combined with everything we just learned from F8- social platforms not only want to be a part of everything you are doing they want to see everything you are doing.  Continue reading “F8: Where We SEE Social Going”

30 Social Tests To Run In April

Have you noticed how social platforms are constantly updating and changing and always improving?

Can you say the same about your own social content…

There might be a correlation between your poor social results and the fact that you are not testing anything! And we want to help you with that. We just created a free e-book giving your 30 tests to run on your Facebook, Instagram, Snapchat and Twitter account and we are challenging you to do on test a day in the month of April.

Below is a peak as to what you will find in the e-book. Continue reading “30 Social Tests To Run In April”

Last Minute Super Bowl Ad & Engagement Ideas That Don’t Cost $5 Million

Here in Atlanta, there isn’t much else anyone is talking about but the Super Bowl happening in just a few short days.

I mean no big deal but we even got Ellen to notice us!

Ellen's tweet to Atlanta for Super Bowl tickets

Sadly, I am not the winner of the tickets but I still have good news. You don’t need to spend $5 million dollars on a Super Bowl ad to take advantage of the hundreds of millions of people watching on Sunday.

Really good news since it might be a tad late to participate with an ad but thanks to social and mobile there are still plenty of ways to get your brand in the game.

All three stats below are from a CMO.com article and prove just how accessible the Super Bowl audience is to you. All you have to do is join the conversation!

So let’s talk about how you can do that… Continue reading “Last Minute Super Bowl Ad & Engagement Ideas That Don’t Cost $5 Million”

Are You Ready To Target Millennials?

Millennials get a lot of heat from older generations. What was that hashtag on Twitter, that backfired on baby boomers? #HowToConfuseAMillennial

Yeah, they get a lot of heat but they can handle it. And as brands take the time to focus their marketing efforts on targeted audiences some will find that there is actually a lot to love when it comes to connecting your brand to a millennial buyer.

Below are 5 tactics you need to bring to your marketing strategy if you are targeting millennials. Continue reading “Are You Ready To Target Millennials?”

5 Lies About Social Media Marketing

Can you imagine the world without social media?

Social media has made a very permanent place in our everyday life, marketing strategies, and budgets so it’s important that we don’t feel led on or have unrealistic expectations of what can happen when we take our marketing efforts to a social platform.

Below are five common traps marketers fall into when using social media. Continue reading “5 Lies About Social Media Marketing”

5 Things Instagram Will Do Before They Turn 7

Instagram turned 6 and to celebrate the CEO of the OG of filtered photos, Kevin Systrom sat down with BuzzFeed News to talk about the range of changes that have happened to the Instagram product.

We decided to read between the lines and take some guesses about what this could mean for Instagram’s future. Check out our 5 predictions below…

Continue reading “5 Things Instagram Will Do Before They Turn 7”

Can Marketers Benefit From Bots?

While it still may be too early to say Bots are taking over social and messaging platforms, they have been taking over marketing news since Facebook’s announcement at their F8 Conference held earlier this year. Continue reading “Can Marketers Benefit From Bots?”